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How to report a technical game issue: |
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01-30-2009, 03:25 AM
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#1
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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How to report a technical game issue:
Please include the client version you are using and a screenshot of your issue if possible. If you got an error, please write out the text verbatim.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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01-30-2009, 04:11 AM
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#2
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Epic Scholar
Hopilus is offline
Join Date: May 2008
Location: United States
Posts: 1,455
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OS - Windows Vista Home Premium
Browser - IE 7.0.6000.16764
Nodiatis Client Version - v1.103
Java Vender and Version - Java Sun Microsystem Inc 1.6.0_11
Processing: &a02XPb=FRLV&a02XPk=65KL&pAdT=13A35I&pNrg=8R&pMna= BD&pPSb=1H8IE&_t=27VDAE&_p=2CF&
RECEIVED a02XPb:FRLV
RECEIVED a02XPk:65KL
RECEIVED pAdT:13A35I
RECEIVED pNrg:8R
RECEIVED pMna:BD
RECEIVED pPSb:1H8IE
RECEIVED _t:27VDAE
RECEIVED _p:2CF
Instant Send: ID=314&UID=775039386&Action=u&LastPacket=75478350
Successful post.
Processing: &a02XPb=FRMK&a02XPk=65KS&pAdT=139UKH&pNrg=99&pMna= BR&pPSb=1H8IC&_t=27VEQP&_p=2CG&
RECEIVED a02XPb:FRMK
RECEIVED a02XPk:65KS
RECEIVED pAdT:139UKH
RECEIVED pNrg:99
RECEIVED pMna:BR
RECEIVED pPSb:1H8IC
RECEIVED _t:27VEQP
RECEIVED _p:2CG
Instant Send: ID=314&UID=775039386&Action=u&LastPacket=75479897
Successful post.
Processing: &u0=some people still don't know, kind of like you and Walker|400K|0|FA06P|Hoblit|4S07N&a02XPb=FRMU&a02XP k=65L0&pAdT=139PV3&pNrg=9N&pMna=C9&pPSb=1H8IB&z=V| Hopilus|C46R61|2Q028|20|&_t=27VGCJ&_p=2CH&
RECEIVED u0:some people still don't know, kind of like you and Walker|400K|0|FA06P|Hoblit|4S07N
RECEIVED a02XPb:FRMU
RECEIVED a02XPk:65L0
RECEIVED pAdT:139PV3
RECEIVED pNrg:9N
RECEIVED pMna:C9
RECEIVED pPSb:1H8IB
RECEIVED z:V|Hopilus|C46R61|2Q028|20|
RECEIVED _t:27VGCJ
RECEIVED _p:2CH
Instant Send: ID=314&UID=775039386&Action=u&LastPacket=75481491
i was regening after a battle, and trying to talk in pms.
(if it wouldnt have happened again, i wouldnt have continued to post -.-) (and hopefully, this is what you want.)
__________________
The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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01-30-2009, 04:58 AM
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#3
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Hopilus, yes that has been very helpful and indicates that the locking issue could have something to do with a lock from an outbound message. Keep debug mode on and paste the last bunch of lines again the next time it locks up and it'll help confirm this possibility.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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01-30-2009, 06:06 AM
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#4
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Epic Scholar
Hopilus is offline
Join Date: May 2008
Location: United States
Posts: 1,455
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np will do
__________________
The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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01-30-2009, 08:26 AM
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#5
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Guest
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I've tried the java fixes and it doesn't seem to help. The client runs fine in java update 7 from Sun but not in update 11.
Specs
1. OS.Windows XP Professional Service Pack 2
2. Browser. Firefox 3.0.5
3. Nodiatis Client Version. Example: v1.104 (found at the bottom right corner when logged on to Nodiatis)
4. Java Vendor and Version. Sun Microsystems Inc. 1.6.0._07 or 1.6.0._11
Basically, when I run in update 7 I experience the odd disconnect, but that's generally a connection issue on my side. As soon as I upgrade to update 10 or 11, the client becomes so clunky, i.e. takes about 3 seconds to respond to any command, that the game is unplayable.
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01-30-2009, 09:01 AM
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#6
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Epic Scholar
Hopilus is offline
Join Date: May 2008
Location: United States
Posts: 1,455
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all the previous info is the same except the nodiatis client. on v1.104
RECEIVED S06P0G:Aura that grants your group a damage mirror that inflicts 9 damage from attacks and direct damage's back to attackers.|Aura of Thorns Rank 6|IJK|1|36|22|A|Q007|1|0|0|TPLIFV|0|0|z|1|9|0|DJ|z
RECEIVED S03P1G:Makes you immune to the next daze with a 50% chance of remaining in play when it occurs.|Aura of Lucidity Rank 6|4FE|1|4E|13|A|Q08D|5|0|0|TPLIFV|0|0|z|1|9|0|P2|z
RECEIVED A06GCD:3VVVV42
RECEIVED A04Bts:100
RECEIVED A00BtE:26
RECEIVED A01BtE:18
RECEIVED _t:6F2ER
RECEIVED _p:2TK
Instant Send: ID=33&UID=570771351&Action=F&Modifier=g&GemSlot=3& GemIndex=468&LastPacket=6785499
Successful post.
Processing: &b0=4|VVVV|VVVV|2|0|VVVV|VVVV|VVVV&b1=0|11|VVVV|7| 0&b2=4|11|VVVV|15|0|7|VVVV|VVVV&b3=6|11|VVVV|Mes'e d|0|FVVVV|FVVVV&a02XPb=LH75&a02XPk=78DN&pAdT=PGRGP &pNrg=8I&pMna=9O&pGsD=6F3I0&pPSb=1GN8P&A02BtH=C&S0 3P0G=140 energy replenish for your friendly target.|Invigorate Rank 6|IJ0|1|36|22|A|Q002|1|0|1V|0|0|0|z|1|9|0|EK|z&A00 GCD=3VVVVQK&A05GCD=3VVVV92&A0CBts=G8&_t=6F3I0&_p=2 TL&
RECEIVED b0:4|VVVV|VVVV|2|0|VVVV|VVVV|VVVV
RECEIVED b1:0|11|VVVV|7|0
RECEIVED b2:4|11|VVVV|15|0|7|VVVV|VVVV
RECEIVED b3:6|11|VVVV|Mes'ed|0|FVVVV|FVVVV
RECEIVED a02XPb:LH75
RECEIVED a02XPk:78DN
RECEIVED pAdT:PGRGP
RECEIVED pNrg:8I
RECEIVED pMna:9O
RECEIVED pGsD:6F3I0
RECEIVED pPSb:1GN8P
RECEIVED A02BtH:C
RECEIVED S03P0G:140 energy replenish for your friendly target.|Invigorate Rank 6|IJ0|1|36|22|A|Q002|1|0|1V|0|0|0|z|1|9|0|EK|z
RECEIVED A00GCD:3VVVVQK
RECEIVED A05GCD:3VVVV92
RECEIVED A0CBts:G8
RECEIVED _t:6F3I0
RECEIVED _p:2TL
Instant Send: ID=33&UID=570771351&Action=F&Modifier=t&TargetNum= 0&LastPacket=6786624
Successful post.
Processing: &b0=7|1L|VVVV|0|O00B|0&b1=6|1L|VVVV|Miss|0|FVVVV|F VVVV&b2=4|1L|1L|3VVVVVV|0|VVVV|VVVV|VVVV&b3=4|VVVV |VVVV|3|0|VVVV|VVVV|VVVV&a02XPb=LH7F&a02XPk=78DQ&p AdT=PGNK9&pHP=2F0&pNrg=8U&pMna=9Q&pGsD=6F4RG&pPSb= 1GN8O&PTgs=0&A01GCD=3VVVV7J&_t=6F4RG&_p=2TM&
RECEIVED b0:7|1L|VVVV|0|O00B|0
RECEIVED b1:6|1L|VVVV|Miss|0|FVVVV|FVVVV
RECEIVED b2:4|1L|1L|3VVVVVV|0|VVVV|VVVV|VVVV
RECEIVED b3:4|VVVV|VVVV|3|0|VVVV|VVVV|VVVV
RECEIVED a02XPb:LH7F
RECEIVED a02XPk:78DQ
RECEIVED pAdT:PGNK9
RECEIVED pHP:2F0
RECEIVED pNrg:8U
RECEIVED pMna:9Q
RECEIVED pGsD:6F4RG
RECEIVED pPSb:1GN8O
RECEIVED PTgs:0
RECEIVED A01GCD:3VVVV7J
RECEIVED _t:6F4RG
RECEIVED _p:2TM
this time, i was in the middle of battle
__________________
The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
Last edited by Hopilus; 01-30-2009 at 09:04 AM..
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01-30-2009, 09:16 AM
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#7
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Quote:
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Originally Posted by Hoblit
I've tried the java fixes and it doesn't seem to help. The client runs fine in java update 7 from Sun but not in update 11.
Specs
1. OS.Windows XP Professional Service Pack 2
2. Browser. Firefox 3.0.5
3. Nodiatis Client Version. Example: v1.104 (found at the bottom right corner when logged on to Nodiatis)
4. Java Vendor and Version. Sun Microsystems Inc. 1.6.0._07 or 1.6.0._11
Basically, when I run in update 7 I experience the odd disconnect, but that's generally a connection issue on my side. As soon as I upgrade to update 10 or 11, the client becomes so clunky, i.e. takes about 3 seconds to respond to any command, that the game is unplayable.
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You need service pack 3. Without it your computer is not safe and there are a multitude of things that could be causing issues with the game because of it. Use windows update to update your computer.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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01-30-2009, 09:27 AM
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#8
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Hopilus, what was the duration of the lock-up? And next time it happens post as much as will fit in the message (but make sure it's the bottom-most section). I need to see if it could possible be a memory issue.
Edit: Client v1.105 may help with this issue as well.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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01-30-2009, 09:28 AM
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#9
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Epic Scholar
Hopilus is offline
Join Date: May 2008
Location: United States
Posts: 1,455
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mmk, will do.
and that lock up lasted about three minutes.
__________________
The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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01-30-2009, 09:59 AM
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#10
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Epic Scholar
Hopilus is offline
Join Date: May 2008
Location: United States
Posts: 1,455
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deleted
__________________
The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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01-30-2009, 10:00 AM
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#11
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Epic Scholar
Hopilus is offline
Join Date: May 2008
Location: United States
Posts: 1,455
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after my last post, logged out, cleared my cache and closed all browsers. then relogged.
__________________
The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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01-30-2009, 10:27 AM
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#12
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Unfortunately that last one did not contain any new clues. I've now added a new section to the console instructions in bold in the first post in this thread that will hopefully get us more vital info (hitting 't' and 'm' in console prior to copy/pasting).
Client v1.105 is coming out now but it isn't likely to affect your issue.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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01-30-2009, 01:40 PM
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#13
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Guest
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After a few hours of playing I used to have issues with the java applet message popping up numerious times and spam my screen. Then I would have to close out of all browsers and relog. This went on for a few weeks or so then I found a website on how to increase the java applet memory limit size. After increasing it by using this command "-Xmx300m" that issue has not happened since.
here is the website I used
Sun Java Plugin - How to Increase the Java Applet Memory Limit
If her issue is happening on three different computers all connected on different routers then I would think it's not a local hardware/software issue.
When did the issue start happening?
Can you remember if there an update that came out around that time?
Not sure if this is possible but a good test would be if you could login to your char(s) on someone elses computer that does play nod regularly and doesn't have any of the issues you are having. Then just play like normal and see if it happens again. If it does then you know it's not the local hardware/software that is causing it. |
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01-30-2009, 03:47 PM
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#14
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Crab Defiler
edgecution is offline
Join Date: Sep 2008
Location: usa
Posts: 88
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Thank you player "RICHP" for your help.
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01-30-2009, 05:44 PM
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#15
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Using the newest client and the proper java version will automatically have your settings set to: -Xmx384m
The original post also mentions setting the options to -Xmx1024m but you should only do that if you have over 2 gigs of RAM and are running linux.
The # indicates how much RAM is allocated for Java use.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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01-30-2009, 06:26 PM
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#16
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Seer's BFF
Flashus is offline
Join Date: May 2008
Location: Co.Kildare, Ireland
Posts: 633
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OK here we go Jeff.
System Windows XP
Browser FireFox 3.05
NoD Version 1.05
Java Sun Microsystems Inc. 1.6.0._11
Ram 512mb
Last 50 lines of Console Can't do.
Problems.
1.Very laggy when moving between areas and moving into a town.
2. Sometimes screen goes black/Freeze. Also it causes Java console to close so i can't post the 50 lines.
when this happens i have to refresh screen and re-log.
Another thing bottom left of screen says "Read www.Nodiatis.com" where as my other tabs say done.
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01-30-2009, 06:36 PM
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#17
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Guest
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Jeff,
Hope this helps....
OS: Windows XP SP 3
Browser: IE 8 beta
Nodiatis Client Version v1.105
Java Vendor and Version: Sun Microsystems Inc. 1.6.0._11-b03
Your amount of RAM: 1 GB
Dump thread list ...
Group main,ac=20,agc=2,pri=10
main,5,alive
Timer-0,5,alive
traceMsgQueueThread,5,alive,daemon
Java Plug-In Pipe Worker Thread (Client-Side),5,alive
AWT-Shutdown,5,alive
AWT-Windows,6,alive,daemon
AWT-EventQueue-0,6,alive
Java Plug-In Heartbeat Thread,5,alive
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
Browser Side Object Cleanup Thread,5,alive
Windows Tray Icon Thread,5,alive
ConsoleWriterThread,5,alive,daemon
Group Plugin Thread Group,ac=2,agc=0,pri=10
AWT-EventQueue-1,6,alive
TimerQueue,5,alive,daemon
Group http://www.nodiatis.com/-threadGroup,ac=5,agc=0,pri=4
Applet 2 LiveConnect Worker Thread,4,alive
AWT-EventQueue-2,4,alive
thread applet-Dark.class-1,4,alive
Thread-10,4,alive
Thread-12,4,alive
Done.
Loaded image: http://www.nodiatis.com/ex/classes/class_20.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_21.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_22.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_23.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_24.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_25.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_26.jpg
Loaded image: http://www.nodiatis.com/ex/ButtonBack.jpg
Memory: 14,004K Free: 4,258K (30%) ... completed.
I've just been having lag issues while looting and when trying to activate gems in the gemslot. |
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01-30-2009, 07:22 PM
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#18
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Quote:
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Originally Posted by Flashus
OK here we go Jeff.
System Windows XP
Browser FireFox 3.05
NoD Version 1.05
Java Sun Microsystems Inc. 1.6.0._11
Ram 512mb
Last 50 lines of Console Can't do.
Problems.
1.Very laggy when moving between areas and moving into a town.
2. Sometimes screen goes black/Freeze. Also it causes Java console to close so i can't post the 50 lines.
when this happens i have to refresh screen and re-log.
Another thing bottom left of screen says "Read www.Nodiatis.com" where as my other tabs say done.
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How many clients are you running at once? Currently each client wants around 384megs and needs roughly 128. Assuming your OS and other apps are eating about half your existing RAM this doesn't leave much for Nodiatis clients. If you are just trying to run 1, however, and are having problems then there may be a solution we can explore.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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01-30-2009, 07:26 PM
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#19
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Quote:
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Originally Posted by Stabsalot
I've just been having lag issues while looting and when trying to activate gems in the gemslot.
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We have added a #6 question asking how many clients you run at once. Also please provide the java console dump only after you start experiencing the problems. The one you provided appears to be after just starting the game.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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How to report a technical game issue:
