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PC client keeps freezing |
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03-13-2019, 11:30 PM
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#1
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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PC client keeps freezing
Often, without warning, usually when town walking or arenaing, the client suddenly stops doing everything. Most buttons become unresponsive except for opening and closing inventory and such. This is happening a few times a day. I've heard other reports of this happening.
Gotta close it and re-open to resume whatever I was doing.
Client v3.195
Windows 10 64 bit
i7-7700k cpu 4.2 ghz
4200 mhz 4 cores
16 gigs of ram
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03-14-2019, 07:57 PM
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#2
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Seer's BFF
NoRemorse is offline
Join Date: Jun 2009
Location: Airborn
Posts: 747
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your av settings are not compatible
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03-14-2019, 09:09 PM
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#3
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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Why is your solution to every problem to check the AV? I know for sure it's not the AV or else the client wouldn't be working at all. No AV messages or anything. I'm only using windows defender too.
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03-14-2019, 09:23 PM
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#4
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Need a more detailed list of what you can and can't click with mouse. And do hot keys work?
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Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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03-14-2019, 10:53 PM
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#5
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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Quote:
Originally Posted by Glitchless
Need a more detailed list of what you can and can't click with mouse. And do hot keys work?
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I will try and get a recording of it.
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03-15-2019, 01:12 AM
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#6
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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Hotkeys not working. It seems like everything that is locally stored is working but stuff transmitted online isn't. If I missed anything needed for troubleshooting, just lmk and I'll go check it out the next time it freezes.
https://www.youtube.com/watch?v=GimO...ature=youtu.be
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03-15-2019, 01:59 AM
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#7
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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That video was very helpful. That looks like a serious bug preventing server communication. Looking into it.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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03-15-2019, 04:22 AM
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#8
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Boss Hunter
Blaze is offline
Join Date: Dec 2013
Location: Maine
Posts: 2,815
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Have had similar issues in past.
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03-16-2019, 04:58 AM
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#9
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Please let me know if you can still replicate this issue. There was a change server side.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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03-16-2019, 08:17 AM
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#10
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Boss Hunter
Iesus is offline
Join Date: Mar 2009
Posts: 197
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Last week i receive a lots of "Left arena queue due to timing out." messages. I mention this because there were also the same freeze symptoms and delays as well described.
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03-16-2019, 11:57 AM
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#11
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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Quote:
Originally Posted by Iesus
Last week i receive a lots of "Left arena queue due to timing out." messages. I mention this because there were also the same freeze symptoms and delays as well described.
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I never got that message however. I texted lakki to pm my toon and see if I would still get the message upon relogging. I even turned off AFK mode to see if Lakki would get the message about me being offline the next time everything locked up. He did get the offline message. Still no left arena Q or attempting to reestablish connectivity to server messages.
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03-16-2019, 05:19 PM
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#12
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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I did more testing today. With walking companion (level 2) active in slot 1, the client locked up in within 15 minutes or so. But when I disabled the companions, I town walked and arenaed for about 45 minutes with no issues but I will keep going for another hour or two before I can reasonably suspect the companion to be the culprit. Eventually, I'll re enable the companion and see how quickly it locks up.
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03-17-2019, 12:43 AM
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#13
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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Still getting locked up when companion is active but not when companion is inactive.
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03-17-2019, 05:33 AM
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#14
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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OK thank you, that info will help.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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03-17-2019, 05:57 AM
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#15
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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Please download this special client for testing:
https://nd1.nodiatis.com/NodiatisInstaller3.196beta.exe
It will probably lock up in the same way but it should give you an error message indicating what happened.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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03-17-2019, 12:45 PM
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#16
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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Got a couple sceenies. Game didn't lock up but I was probably mashing the WSAD keys faster than global cooldown. Lemme know specifically what you're looking for so I don't end up spamming this thread with useless screenies.
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03-17-2019, 12:55 PM
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#17
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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I assume this is what you're looking for. Locked up in the same way and flooded my screen with this.

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03-17-2019, 01:16 PM
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#18
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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Another lockup

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03-17-2019, 01:35 PM
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#19
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Epic Scholar
Soxson is offline
Join Date: Sep 2012
Location: in bed with misguided
Posts: 2,396
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More lockup error code spam

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03-17-2019, 01:50 PM
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#20
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Administrator
Glitchless is offline
Join Date: May 2008
Posts: 8,569
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TY thats what I needed.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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