No sound

Akilthedestroyer · 10-11-2014, 06:11 AM

Okay, this is weird... One tab has sounds of battle gong, PM squeaks but the other tab doesn't. Same options, one's running Server 1 and the other Server 2. Toons are Akilthedestroyer (S1) and Akeel (S2). Running on HTML5 client, and Mozilla FireFox 32.0.3
No sounds on S1 at all. Sounds on S2.

Glitchless · 10-11-2014, 01:45 PM

We haven't encountered this issue specifically but we've found Firefox has some strange limits on how many sounds play at once. You may want to try Chrome.

Akilthedestroyer · 10-12-2014, 12:12 AM

Okay, thank you.

Ayden · 10-12-2014, 03:05 PM

Same issue with Chrome for me, HTML5 client.

Glitchless · 10-12-2014, 03:46 PM

When you experience this issue, please mouseover the sound icon on both a client where the sound is working and a client where the sound is not working and report to us what it says on each mouseover, plus the browser you are using, plus whether you are using the clients in different tabs or different windows.

Ayden · 10-12-2014, 05:15 PM

I use HTML5, didn't tried with Java.
Sound: Web Audio API mp3 Engine
Music: Flash music Engine
Google Chrome version 38.0.2125.101 m
I have toons logged in a same window on different tabs.
I have music muted all the time on every toon.
All sound except arena gong, PMs, and fight complete bell muted what i use on every toon.
Playing one toon at a time, the others are just logged in, not really multitasking with them.
These are true on both s1 and s2, only what I didn't tested if the sound get muted totally on s2 as well but surely on s1 after a while.
Whenever mouseover I see those information what mentioned above even if I have sound or it got muted somehow by time.
It doesn't bugs me really much, only have to pay attention and recently check if i got any pm, but this "bug" present in a few days now, also a page refresh always help and set back everything to normal, on the downside i have to type my pass all over again and i have a pretty long one lol
Hope it helps.