How to report a technical game issue: - Page 3

03-02-2009, 12:01 PM

Hi Jeff,
I have had this problem since I was born( in the Nodiatis world) . I am using googlechrome and my client usually is flashing red. My laptop is a compaq with Windows Vista basic, Athlon X2 64 processor and the JRE is 6_11 as you recommends. For the past two days, all I get after seeing the dumb blond tied to the stake and typing in my name and password is a little box. Could you pleeease tell me how to solve this problem? Being nearly lvl 20, I really love the game and wanna keep on playing.

moonoinoimoo · 03-07-2009, 11:06 PM

Hi, this is my first time posting. I have read the guidelines and here is the info/problem.

OS- Windows xp pro
browser- IE7 7.0.5730.11
Nodiatis cient version- latest as of now, cannot access game at the moment.
Ram -2gb
Clients- 1 (i assume you mean number of games running?)
Java version- Java Plug-in 1.6.0_12
Using JRE version 1.6.0_12 Java HotSpot(TM) Client VM

Problem- Firstly my internet connection seemed very slow, when playing the game for the first 20-30 minutes I had no picture when fighting and going to town. This gradually resolved itself and after a while the pictures appeared. Then the game froze when i tried to open the inventory while fighting. I restarted but the game then said i didn't have java installed. I tried again and was able to log in normally. Once again i clicked the inventory button and the game locked. Then i uninstalled java and reinstalled from the java website. Entered the game once again (very slow almost 7min to login from opening webpage initially) played, click inventory, lockedup.Now it says again that java is not installed. But after waiting about 5 minutes it goes to the login screen but is sooo slow!

The problem just started happening today, yesterday i played the game for about 8 hours with no problems.

This is some info from the java console.

security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal .bind.
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal .bind.,com.sun.javaws
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal .bind.,com.sun.javaws
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal .bind.,com.sun.javaws,com.sun.deploy
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal .bind.,com.sun.javaws,com.sun.deploy
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal .bind.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition value null
security: property package.definition new value com.sun.javaws
security: property package.definition value com.sun.javaws
security: property package.definition new value com.sun.javaws,com.sun.deploy
security: property package.definition value com.sun.javaws,com.sun.deploy
security: property package.definition new value com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal .bind.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal .bind.,com.sun.javaws,com.sun.deploy,com.sun.jnlp, org.mozilla.jss
security: property package.definition value com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition new value com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.moz illa.jss

Dump thread list ...
Group main,ac=19,agc=2,pri=10
main,5,alive
Timer-0,5,alive
traceMsgQueueThread,5,alive,daemon
Java Plug-In Pipe Worker Thread (Client-Side),5,alive,daemon
AWT-Shutdown,5,alive
AWT-Windows,6,alive,daemon
AWT-EventQueue-0,6,alive
Java Plug-In Heartbeat Thread,5,alive
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
Browser Side Object Cleanup Thread,5,alive
Windows Tray Icon Thread,5,alive
ConsoleWriterThread,5,alive,daemon
Group Plugin Thread Group,ac=2,agc=0,pri=10
AWT-EventQueue-1,6,alive
TimerQueue,5,alive,daemon

Applet 1 LiveConnect Worker Thread,4,alive
AWT-EventQueue-2,4,alive
thread applet-Dark.class-1,4,alive
Image Fetcher 0,4,alive,daemon
Done.
Memory: 5,056K Free: 3,350K (66%) ... completed.

There is more but it won't let me post links! so i deleted alot.

Thanks for taking the time to help me.

Glitchless · 03-08-2009, 12:58 AM

Do a google search for house call and scan your computer. It sounds like something else is eating up your computer's ability to process things.

moonoinoimoo · 03-08-2009, 06:00 AM

Thanks for the swift reply, have run housecall and it found nothing unusual. Will keep hunting for the solution. Thx

Glitchless · 03-08-2009, 03:36 PM

The only other thing I can think of is that your internet connection was acting up at the time. If you get black images from the get-go then you're having trouble loading the data. The same could be said for a very slow startup if you just aren't able to download the client .jar in the beginning.

03-15-2009, 12:19 PM

OS: Windows vista home premium
Browser: IE 7
Nodiatis version: 1.146 (at least I think it is, maybe it is 1.15 I can't tell because I can't see it)
Java vendor and version: Sun microsystems and 1.6
RAM: 1024 MB
Problem: It won't load and I have cleared temp files and cookies
Java script for the error:
Java Plug-in 1.6.0_01
Using JRE version 1.6.0_01 Java HotSpot(TM) Client VM
User home directory =
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------

java.security.AccessControlException: access denied (java.net.SocketPermission g2.nodiatis.com resolve)
at java.security.AccessControlContext.checkPermission (Unknown Source)
at java.security.AccessController.checkPermission(Unk nown Source)
at java.lang.SecurityManager.checkPermission(Unknown Source)
at java.lang.SecurityManager.checkConnect(Unknown Source)
at sun.plugin.viewer.context.DefaultPluginAppletConte xt.getImage(Unknown Source)
at java.applet.Applet.getImage(Unknown Source)
at java.applet.Applet.getImage(Unknown Source)
at Dark.init(dark.java:6333)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Glitchless · 03-15-2009, 01:23 PM

Try v1.147

03-15-2009, 02:12 PM

1. Windows Vista 32bit
2. Firefox 2.0.0.20
3. Can't get past the initial loading screen so no version number for me of Nod
4. Version 6 update 12 Java
5. 3 gig ram
6. 1 client
7. Cant get past load up screen before the logon it screen.

Java errors:
java.security.AccessControlException: access denied (java.net.SocketPermission g2.nodiatis.com:80 connect,resolve)
at java.security.AccessControlContext.checkPermission (Unknown Source)
at java.security.AccessController.checkPermission(Unk nown Source)
at java.lang.SecurityManager.checkPermission(Unknown Source)
at sun.plugin.viewer.context.DefaultPluginAppletConte xt.getImage(Unknown Source)
at java.applet.Applet.getImage(Unknown Source)
at java.applet.Applet.getImage(Unknown Source)
at Dark.init(dark.java:6337)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
java.security.AccessControlException: access denied (java.net.SocketPermission g2.nodiatis.com:80 connect,resolve)
at java.security.AccessControlContext.checkPermission (Unknown Source)
at java.security.AccessController.checkPermission(Unk nown Source)
at java.lang.SecurityManager.checkPermission(Unknown Source)
at sun.plugin.viewer.context.DefaultPluginAppletConte xt.getImage(Unknown Source)
at java.applet.Applet.getImage(Unknown Source)
at java.applet.Applet.getImage(Unknown Source)
at Dark.init(dark.java:6337)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
java.security.AccessControlException: access denied (java.net.SocketPermission g2.nodiatis.com:80 connect,resolve)
at java.security.AccessControlContext.checkPermission (Unknown Source)
at java.security.AccessController.checkPermission(Unk nown Source)
at java.lang.SecurityManager.checkPermission(Unknown Source)
at sun.plugin.viewer.context.DefaultPluginAppletConte xt.getImage(Unknown Source)
at java.applet.Applet.getImage(Unknown Source)
at java.applet.Applet.getImage(Unknown Source)
at Dark.init(dark.java:6337)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Glitchless · 03-15-2009, 02:21 PM

v1.148 will only access the west coast graphics server if you check the box. This will fix the problem some people were having with the game not working due to security access issues. Clear your temporary internet files or cache and restart your web browser to make sure you're using the new client if you're still having problems.

Darkshine · 04-25-2009, 12:08 PM

OKay here is all the info you want, although it has nothing to with this issue I suspect.

OS: Windows XP Service Pack 3, up to date patches
Browser: IE 7, all updates done.
Nodiatis Client Version: v1.158, current at the time of this post.
Java Vendor and Version:
Sun Microsystems Inc. Ver 6, update 13, build1.6.0._13-b03
RAM: 2GB
1 Client running (sorry, I can only afford one character... hahah)

Last 50 lines of console, that have nothing to do with this problem....
Group main,ac=21,agc=2,pri=10
main,5,alive
Timer-0,5,alive
traceMsgQueueThread,5,alive,daemon
Java Plug-In Pipe Worker Thread (Client-Side),5,alive,daemon
AWT-Shutdown,5,alive
AWT-Windows,6,alive,daemon
AWT-EventQueue-0,6,alive
Java Plug-In Heartbeat Thread,5,alive
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
Windows Tray Icon Thread,5,alive
Browser Side Object Cleanup Thread,5,alive
Group Plugin Thread Group,ac=3,agc=0,pri=10
AWT-EventQueue-1,6,alive
ConsoleWriterThread,6,alive,daemon
TimerQueue,5,alive,daemon
Group http://www.nodiatis.com/-threadGroup,ac=6,agc=0,pri=4
Applet 1 LiveConnect Worker Thread,4,alive
AWT-EventQueue-2,4,alive
thread applet-Dark.class-1,4,alive
Thread-10,4,alive
Thread-12,4,alive
Thread-11,4,alive
Done.
Memory: 195,136K Free: 52,974K (27%) ... completed.

.........................

Essentially the problem is this... The moss harvester will continuously pop it's static location. Originally I thought it was because I still had mountaineering boots and also had the mountain shoes. (why I never sold the boots is another matter)
The problem was originally discovered when in group with Relic and Aphoomzam, heading into the third level of the moss dungeon.
I have a screen shot of the encounter saying "you or someone in your group needs this boss kill or something he drops..." All in group have killed the boss.

Aphoom and I were at the bosses location, Relic was elsewhere in the world.
Aphoom and I could recreate this encounter every time.

At the time of this post, I got into a group with Morrodin, who is lvl 8, to use as a control sample. The boss popped normally as expected.

Then I got back into group with Relic, who is far beyond the second level of the moss dungeon, and would not have the climbing shoes in his inventory.

I was again able to encounter the moss harvester at the static location.

I suspect that if one person in group does not have the climbing shoes in their inventory, or has a higher level of travel gear, then the mob can be encountered.

Essentially I do not think the script that looks for "climbing shoes", also looks for higher levels of gear, such as "dragons will"..etc.

So based upon my experiments, this boss will pop everytime, even if all members have killed him already, if you are grouped with a higher level player that has a higher level travel gear.

This is more along the lines of a bug. I do not think this could be exploited for anything, but not 100% sure on it.

Once everyone in the group has killed the boss, and has climbing shoes or higher travel gear, shouldn't the boss stop becoming a static encounter?

I hope that is enough explaination. I have screen shot photos of my research, let me know if you would like them, or if you have any further questions.

04-25-2009, 02:47 PM

1. Windows Vista Home Premium
2. Firefox (newest Version)
3. Current Nodias Client V 1.158
4. Java Sun Microsystems Inc. 1.6.0._13
5. 2GB of RAM
6. 1 client running
7. due to a lock up(freezing)
The following information is optional but helpful:

1. (these lines keep repeating themselves over and over 3 to 4 times every 1
or 2 seconds)
Exception in thread "AWT-EventQueue-2" java.lang.SecurityException
at java.lang.SecurityManager.checkPermission(Unknown Source)
at java.lang.SecurityManager.checkConnect(Unknown Source)
at sun.plugin2.applet.Applet2SecurityManager.checkCon nect(Unknown Source)
at sun.awt.image.URLImageSource.checkSecurity(Unknown Source)
at sun.awt.image.ToolkitImage.getImageRep(Unknown Source)
at sun.awt.SunToolkit.checkImage(Unknown Source)
at sun.awt.windows.WComponentPeer.checkImage(Unknown Source)
at java.awt.Component.checkImage(Unknown Source)
at java.awt.ImageMediaEntry.getStatus(Unknown Source)
at java.awt.MediaTracker.checkID(Unknown Source)
at java.awt.MediaTracker.checkID(Unknown Source)
at Dark$type_images.getimg(dark.java:18846)
at Dark.mypaint(dark.java:11293)
at Dark.update(dark.java:9804)
at sun.awt.RepaintArea.updateComponent(Unknown Source)
at sun.awt.RepaintArea.paint(Unknown Source)
at sun.awt.windows.WComponentPeer.handleEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilter s(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(U nknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarch y(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

2. What you were doing at the time you had the problem.

There is no specific event that triggers this, 1 time i was buying, another i was equipping an item, another i was standing still, another putting items on altars, etc...

05-20-2009, 07:50 PM

1. windows xp
2. internet explorer
3.v1.164
4. java sun microsystems inc. 1.60_13
5. 256MB of RAM
6. running one
7. disconect, but freeze completely

around 4pm pacific time, i lost connection to game, it forced me to close windows after 2-3 minutes of waiting for me to close browser.

i opened new window and upon logging in, the game screen turned to black. i once again had to close internet browser.

again, i logged on to see that i was back in town 2 with negative12 minutes of rested time.

what happened? and how can i avoid that from happening again?

i clicked into a square hoping to train

05-28-2009, 01:23 PM

1. windows XP
2. IE7
3. 1.164
4. 1.6.0_13
5. 512 MB of RAM
6. 1 client running
7. poisin not stacking

Poisin gem not stacking with the poisin effect of tree claw whip.

07-25-2009, 05:17 PM

after death of the mob the new rare gem aura of sloth causes error msges because the gemm refreshes its self on a dead target i have used rank one and two of this gem. and also make that nasty noise of resits

the error is no valid targets for that effect

07-25-2009, 05:23 PM

You could turn sound off, just click the button in the bottom right corner.

07-26-2009, 01:19 PM

my main keeps getting disconnecting, w/re-attempt in.
I am just sittin at town and not doing anything atm. I have been disconnected at times also. Alt has no probs. Have each character on diff monitors, using my Geforce 9600 GT vid card.

Vista 32 prem
IE8
Nod 1.81--- has been doing it b4 this update.
Sun Java 6, update 13, build 1.6.0_13-B03
4 gig mem. Intel dual core
ISP Grande with 10 meg connection.

Group main,ac=21,agc=2,pri=10
main,5,alive
Timer-0,5,alive
traceMsgQueueThread,5,alive,daemon
Java Plug-In Pipe Worker Thread (Client-Side),5,alive,daemon
AWT-Shutdown,5,alive
AWT-Windows,6,alive,daemon
AWT-EventQueue-0,6,alive
Java Plug-In Heartbeat Thread,5,alive
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
Windows Tray Icon Thread,5,alive
Browser Side Object Cleanup Thread,5,alive
Group Plugin Thread Group,ac=3,agc=0,pri=10
AWT-EventQueue-1,6,alive
ConsoleWriterThread,6,alive,daemon
TimerQueue,5,alive,daemon
Group http://www.nodiatis.com/-threadGroup,ac=6,agc=0,pri=4
Applet 1 LiveConnect Worker Thread,4,alive
AWT-EventQueue-2,4,alive
thread applet-Dark.class-1,4,alive
Thread-10,4,alive
Thread-12,4,alive
Thread-11,4,alive
Done.
Dump thread list ...
Group main,ac=21,agc=2,pri=10
main,5,alive
Timer-0,5,alive
traceMsgQueueThread,5,alive,daemon
Java Plug-In Pipe Worker Thread (Client-Side),5,alive,daemon
AWT-Shutdown,5,alive
AWT-Windows,6,alive,daemon
AWT-EventQueue-0,6,alive
Java Plug-In Heartbeat Thread,5,alive
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
Windows Tray Icon Thread,5,alive
Browser Side Object Cleanup Thread,5,alive
Group Plugin Thread Group,ac=3,agc=0,pri=10
AWT-EventQueue-1,6,alive
ConsoleWriterThread,6,alive,daemon
TimerQueue,5,alive,daemon
Group http://www.nodiatis.com/-threadGroup,ac=6,agc=0,pri=4
Applet 1 LiveConnect Worker Thread,4,alive
AWT-EventQueue-2,4,alive
thread applet-Dark.class-1,4,alive
Thread-10,4,alive
Thread-12,4,alive
Thread-11,4,alive
Done.
Memory: 163,428K Free: 18,773K (11%) ... completed.

Done.
Dump thread list ...
Group main,ac=21,agc=2,pri=10
main,5,alive
Timer-0,5,alive
traceMsgQueueThread,5,alive,daemon
Java Plug-In Pipe Worker Thread (Client-Side),5,alive,daemon
AWT-Shutdown,5,alive
AWT-Windows,6,alive,daemon
AWT-EventQueue-0,6,alive
Java Plug-In Heartbeat Thread,5,alive
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
Windows Tray Icon Thread,5,alive
Browser Side Object Cleanup Thread,5,alive
Group Plugin Thread Group,ac=3,agc=0,pri=10
AWT-EventQueue-1,6,alive
ConsoleWriterThread,6,alive,daemon
TimerQueue,5,alive,daemon
Group http://www.nodiatis.com/-threadGroup,ac=6,agc=0,pri=4
Applet 5 LiveConnect Worker Thread,4,alive
AWT-EventQueue-2,4,alive
thread applet-Dark.class-1,4,alive
Thread-10,4,alive
Thread-12,4,alive
Thread-11,4,alive
Done.
Dump thread list ...
Group main,ac=21,agc=2,pri=10
main,5,alive
Timer-0,5,alive
traceMsgQueueThread,5,alive,daemon
Java Plug-In Pipe Worker Thread (Client-Side),5,alive,daemon
AWT-Shutdown,5,alive
AWT-Windows,6,alive,daemon
AWT-EventQueue-0,6,alive
Java Plug-In Heartbeat Thread,5,alive
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
Windows Tray Icon Thread,5,alive
Browser Side Object Cleanup Thread,5,alive
Group Plugin Thread Group,ac=3,agc=0,pri=10
AWT-EventQueue-1,6,alive
ConsoleWriterThread,6,alive,daemon
TimerQueue,5,alive,daemon
Group http://www.nodiatis.com/-threadGroup,ac=6,agc=0,pri=4
Applet 5 LiveConnect Worker Thread,4,alive
AWT-EventQueue-2,4,alive
thread applet-Dark.class-1,4,alive
Thread-10,4,alive
Thread-12,4,alive
Thread-11,4,alive
Done.
Memory: 97,140K Free: 1,144K (1%) ... completed.

08-02-2009, 06:04 AM

Nod doesn't respont to keyboard after looking at purchase options.

1. Vista 64bit
2. Firefox 3.0.12
3. v.1.182
4. Java Sun Microsystems Inc. 1.6.0_13
5. 4Gb
6. 1

If looking at purchase options 1/3 times game stops responding to keyboard. After purchasing, 2/3 times.

08-08-2009, 09:04 PM

1.winows vista 64bit
2.IE 8
3.v1.82
4. Sun Microsystems Inc. 1.6.0._15
5.4GB RAM

I was deleveling from 32 back to 28 it now says I am level 29 when it should be 28 it also says I need 8 skills to level and not 4. all the mobs are conning to me now as a level 29 and now 28. can you please help me?

zenga · 08-08-2009, 09:42 PM

Quote:

Originally Posted by schater

1.winows vista 64bit
2.IE 8
3.v1.82
4. Sun Microsystems Inc. 1.6.0._15
5.4GB RAM

I was deleveling from 32 back to 28 it now says I am level 29 when it should be 28 it also says I need 8 skills to level and not 4. all the mobs are conning to me now as a level 29 and now 28. can you please help me?

you can max delevel 3 player levels

08-08-2009, 09:57 PM

Thank you.