Old 12-29-2013, 07:00 PM   #21
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That's good feedback which coincides with our logs. We are able to track these types of lag spikes, and although we have not completely fixed it, there has only been one such spike in the past 2.5 hours which was 4.15 seconds in duration. Obviously, we do not think that any such spikes are acceptable, and we will be doing more tests to completely eradicate the issue tonight.

Edit:
Just had a 3.2 sec lag spike. We're reloading shortly.
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Old 12-29-2013, 07:13 PM   #22
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just wondering but could the problem we related to web browser? i use ie and i havnt had any lag spikes before or after patch
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Old 12-29-2013, 07:18 PM   #23
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You could easily play without noticing any of these spikes, but when the server hangs for 4 seconds, it doesn't matter what browser you use.
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Old 12-29-2013, 08:31 PM   #24
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I can totally say that its been fixed, havent got a single lag spike in the past 30min.

I take this a huge caster buff, ty.
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Old 12-29-2013, 08:40 PM   #25
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Old 12-29-2013, 08:51 PM   #26
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It's not fully fixed, but we still have some more things to try.
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Old 12-29-2013, 10:03 PM   #27
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lol, reload sounded just as I was getting ready to come back on and say that I am noticing lag spikes again.
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Old 12-29-2013, 11:24 PM   #28
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Just had some more spikes around 22:20
We're disabling a local backup process (still have offsite backup running) to see if that fixes the problem. Otherwise we may need to disable a player logging feature that we had planned to roll out on New Years as that will be the only real culprit left.
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Old 12-29-2013, 11:43 PM   #29
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Quote:
Originally Posted by Glitchless
Just had some more spikes around 22:20
We're disabling a local backup process (still have offsite backup running) to see if that fixes the problem. Otherwise we may need to disable a player logging feature that we had planned to roll out on New Years as that will be the only real culprit left.
You can't log people. We are not trees.
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Old 12-30-2013, 12:01 AM   #30
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You can't log people. We are not trees.
well played
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Old 12-30-2013, 06:34 AM   #31
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Had no spikes during the time with the local backup off. We're going to be doing tests modifying the local backup now until we get it to work without file I/O lockouts. Don't be alarmed if you get lag spikes today while we're doing more tests.
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Old 12-30-2013, 04:03 PM   #32
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are connection timeouts to be expected as well? because i just timed out
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Old 12-30-2013, 05:06 PM   #33
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If you're timing out completely that's something different, 99% likely on your end. For the past few hours there's only been one blip, a 185ms lag spike that would likely go unnoticed by all but the most anal.
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Old 12-30-2013, 05:55 PM   #34
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Quote:
Originally Posted by Glitchless
If you're timing out completely that's something different, 99% likely on your end. For the past few hours there's only been one blip, a 185ms lag spike that would likely go unnoticed by all but the most anal.
You do Freud proud.
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Old 12-30-2013, 09:01 PM   #35
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Okay, thanks for the reply glitch
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Old 12-30-2013, 10:07 PM   #36
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It's too early to say definitively, but it looks like our most recent reload has fixed the issue with disk I/O causing lag spikes. By moving game assets to another hard drive, we were able to isolate them from the unavoidable heavy writes made by our offsite backup software. We'll continue to monitor for spikes and make more changes if necessary, however.
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Old 12-31-2013, 02:46 PM   #37
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Arena seems to be lagging for me... I keep hitting pure regens with my pets/whips, but their HP stays full?

Please look into this, this is a game changing issue !!
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